Utility Billing

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Start, Stop or Change Service

You may start or stop your water, wastewater (sewer) and garbage utility services online:

Allow five business days for processing.

If you need to start or stop service sooner than five days, or make other changes, contact us below.

Contact us for Service

Finance Department: Email Utility Billing or phone 408-730-7400.

Water and wastewater services are provided by the City directly. Garbage and recycling services are provided by contract with Specialty Solid Waste and Recycling at rates approved by the City.

Report a Utility Issue Online

For missed garbage and recycling pickups call Specialty Solid Waste & Recycling at 408-565-9900.

Water Shutoff Policy (in English, Spanish, Chinese, Tagalog, Korean, Vietnamese, Hindi)

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